Legal

Privacy Policy

Last updated 5 Nov 2026. This page is a template; replace it with the terms that apply to your business before going live.

What we collect

Identity and contact details, verification documents, account and transaction data, device and log information (IP address, browser, sign-in times) and the messages you send us.

Why we use it

To operate your account, verify your identity, prevent fraud, meet legal obligations, provide support and improve the service. We do not sell personal data.

Verification documents

Documents are stored in a restricted area, only accessible to compliance staff, and retained as required by law.

Sharing

We share data only with service providers acting on our instructions, or where the law requires it.

Retention

We keep account records for as long as the account exists and thereafter for the period required by law.

Your rights

You can access, correct or export your data and ask for deletion where legally possible. Contact [email protected].

Security

Data is encrypted in transit and at rest. Passwords are stored as salted hashes and never in plain text.